Find quick answers to your questions about coffee roasting, equipment, and orders.
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About Homeroast.dk and our products
Homeroast.dk is your online platform for equipment and accessories for coffee roasting and brewing. We offer products for both beginners and experienced coffee enthusiasts, designed to enhance your coffee experience with quality and user-friendliness. See our range.
We offer a wide range of coffee roasters, espresso machines, coffee scales, and accessories such as measuring instruments for home baristas. Our selection is continuously updated with new, innovative products – check homeroast.dk for the latest additions. Popular choices include air roasters for easy home roasting.
Yes, some of our equipment can be used to roast cocoa, nuts, or other ingredients. Check the product descriptions on homeroast.dk for specific uses and recipes – perfect for creative kitchen experiments!
Maintenance and support
To ensure long lifespan:
Clean the equipment regularly with a dry or slightly damp cloth (avoid abrasive agents) and follow the specific maintenance guides for the product.
If a product has issues:
Contact our customer service via email (kontakt@homeroast.dk) or chat for quick assistance.
We offer troubleshooting, repair, or replacement as needed. Customers praise our support, which typically responds within 24 hours.
Most products have a 2-year warranty against manufacturing defects. Check the specific warranty in the product description. Contact us to activate your warranty – we handle everything!
Ordering, payment and delivery
We accept:
Credit cards (Visa, Mastercard, etc.).
PayPal.
MobilePay.
Installment payments via Anyday and Viabill.
As well as other cards abroad.
All payments are secured with encryption for your safety.
Yes, we ship to most countries with DHL, UPS, or GLS. Check delivery costs by selecting your country at checkout on homeroast.dk.
Customers appreciate our fast and reliable delivery.
We offer express delivery with GLS, DHL, UPS and others. Delivery times vary depending on the destination – track your package via the link in the confirmation email.
Yes, you have a 30-day return policy on unused products in original packaging.
Custom-made products cannot be returned.
Contact customer service at kontakt@homeroast.dk to start the process – we cover return shipping in case of errors on our part.
Yes, we offer volume discounts and special offers, especially for businesses and cafés.
Bonus: Sign up for the newsletter for exclusive coupons!
Customer service and more
Sign up at the bottom of homeroast.dk for exclusive offers, coffee tips, and updates on new products. Easily unsubscribe anytime via the link in the email.
Sign up for the newsletter for updates on plans for a future café/store.
We focus on energy-efficient products of high quality, designed for long durability, which reduces the need for replacement and saves resources.
We prioritize organic and wild-grown plants for organic materials such as coffee beans, matcha, and maca.
We comply with GDPR and only use your data for orders and marketing (with your consent). Read our full Privacy Policy for details. You can always request deletion.
For every purchase at Home Roast, we remove plastic equivalent to 10 plastic bottles from the ocean together with The Ocean Cleanup.
The Ocean Cleanup’s mission is to remove 90% of floating plastic from the world’s oceans by 2040!