Find quick answers to your questions about coffee roasting, equipment for home and café, and orders.
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1. About Homeroast.dk and Our Products
Home Roast is created by coffee enthusiasts for coffee enthusiasts. We are your one-stop shop for premium coffee equipment – from compact home roasters and barista tools to complete café solutions. We assist private enthusiasts, serious home baristas, and professional cafés in making fresher and better coffee every day. “Where Coffee Blooms.”
Home Roasters: Santoker Cube 10, X3, RX1 (50–300 g batches)
Medium/Pro Roasters: Santoker R500 (up to 700 g) and up to Santoker R120 (120 kg).
Accessories: Grinders, scales, pitchers, testing equipment (DiFluid), water treatment, and more. We are the official Santoker EU dealer and authorized distributor of all mentioned brands. The product range is continuously updated.
Yes – several of our roasters can also roast cocoa, nuts, or spices. Always check the product description for specific instructions and recipes.
2. Home Roasting – for Private Users and Enthusiasts
Yes – thousands do it every day! Our air roasters (the Santoker series) produce minimal smoke when you use the chaff collector + extractor hood or an open window. Start with 100–200 g batches.
Santoker Cube 10 or X3 – app-controlled, super user-friendly, and perfect for 50–300 g.
Significantly smaller than traditional drum roasters. You mainly get a pleasant, roasted aroma – most people roast indoors without any issues.
Coming soon at Home Roast.
3. Professional Equipment & Café Solutions
Yes – we provide complete café solutions: larger roasters, Slayer and Faema espresso machines, Casadio grinders, and complete barista bundles.
Yes – special prices, packages, and support for businesses and cafés. Write to kontakt@homeroast.dk for a non-binding offer.
Absolutely. We offer advice, installation, and training (depending on model and location).
4. Maintenance and Support
Air roasters (home): Empty the chaff collector after each roast, wipe with a dry cloth, clean the filter every 5th–10th time.
Pro roasters & espresso machines: Follow the included manual. We send a detailed maintenance guide by email after purchase. We are happy to provide specific guidance – contact us!
Contact us immediately via chat or email. We offer troubleshooting, repair, or replacement. Most responses are within 24 hours on weekdays.
2 years warranty on manufacturing defects. Check the specific warranty in the product description. We handle the entire process.
5. Ordering, payment, and delivery
Credit card (Visa, Mastercard, etc.)
MobilePay
Installment payment via Klarna, Anyday, and Viabill
International cards All payments are secured with encryption.
Yes – we ship worldwide (including Greenland, Poland, Ukraine, and more) with GLS, UPS, and DHL. Cafés can receive pallet delivery.
Free shipping on orders over 800 DKK (Denmark and internationally)
Standard and express delivery
Tracking via link in the confirmation email Delivery time: 1–3 days in Denmark, 3–10 days internationally (varies).
Yes – 30-day return policy from receipt on unused products in original packaging.
Custom-made items, special brands, gift cards, and defective products are handled separately. Contact kontakt@homeroast.dk to start the process. The customer pays for return shipping (unless the error is on our part).
Yes – volume discounts for cafés, businesses, and private bulk purchases. Contact us for an offer.
Live chat: On homeroast.dk (Mon–Fri 9am–5pm, often also outside opening hours and on weekends)
Phone: +45 49 40 32 24 (Mon–Fri 9am–4pm – leave a message, we will call back!)
Not yet, but we are working on a café/showroom in Copenhagen. Sign up for the newsletter for updates!
Sign up at the bottom of homeroast.dk for exclusive offers, coffee tips, roasting guides, and product news.
For every order, we remove plastic equivalent to 10 plastic bottles from the ocean in collaboration with The Ocean Cleanup. We also sell energy-efficient, long-lasting equipment that reduces waste.
We fully comply with GDPR. Your data is used only for orders and marketing (with consent). Read our Privacy Policy. You can always request deletion.
For every purchase at Home Roast, we remove plastic equivalent to 10 plastic bottles from the ocean together with The Ocean Cleanup.
The Ocean Cleanup’s mission is to remove 90% of floating plastic from the world’s oceans by 2040!