FAQ – Homeroast.dk

Homeroast.dk is your ultimate online platform for premium equipment and accessories for coffee roasting and brewing. Whether you're just starting out or are an experienced home barista, we have products designed to elevate your coffee experience to new heights.

Air-roasting is an innovative method that uses hot air to roast coffee beans evenly and precisely. Benefits:

  • Reduced risk of burnt beans
  • Less smoke production
  • Precise control over the roasting process

The method is particularly suitable for light to medium roasted beans.

To extend the life of your coffee roaster, we recommend regular cleaning:

  • Wipe the roasting chamber with a dry cloth or mild cleaning wipe
  • Avoid strong cleaning agents as they may damage the surface

Yes! With the App, you can easily share your personal roasting profiles with friends and other coffee enthusiasts. The app also allows you to save and repeat your favorite profiles precisely every time.

Having issues? Our customer service is ready:

  • Contact us for troubleshooting
  • We offer assistance, repair, or replacement as needed

We accept:

  • Credit Cards (Visa, Mastercard, etc.)
  • PayPal
  • All transactions are secured with encryption

Yes, we offer international express delivery with DHL, UPS, GLS, and other carriers to most countries. On our website, you can select your country and currency to see your delivery options and prices.

Yes, you have a 30-day return policy on unopened and unused products. Contact our customer service to initiate the return process.

Coffee roaster app available for iOS, Android, and Windows.

  • Find download links on our website under the product.
  • The app is free and provides access to advanced roasting features.

All products come with a standard warranty covering material and workmanship defects.

  • The warranty period varies depending on the product.
  • If a warranty-covered defect arises, we provide free repair or replacement.

Yes! When your order is shipped, you will receive an email with a tracking number so you can track your package via our shipping partner.

We offer express delivery with flexible options, so you can choose what suits you best.

Yes, we offer volume discounts, especially for businesses and cafes. Contact our sales team for a customized quote.

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We are here for you via:

We don't have a physical store yet, but we offer:

  • Detailed product descriptions
  • High-resolution images
  • User reviews

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